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The Advantage


I like Patrick Lencioni, and have read the majority of the books he’s published. Two of them have been extremely helpful: The Five Dysfunctions of a Team and Silos, Politics, and Turf Wars. His latest work is titled, The Advantage—How to Develop Organizational Health. The short of it is that the most important metric for measuring ongoing organizational success is its health. While organizational health is not as snazzy as sales figures and other more discernable data, health is extremely important for an organization if it is going to remain viable and withstand the rapid shifts in our culture and economy. And, as the title suggests, healthy organizations maintain a strong advantage over those that are not healthy.

Lencioni offers four practical suggestions on how to develop organizational health that is beneficial to for profits and not for profits like churches.

The first discipline is to build a cohesive leadership team. Healthy teams are characterized as those where trust is forged through vulnerability and conflict is tolerated around important issues. Team members hold one another accountable for commitments as well as behaviors. Above all, each team member must place the organization above their own private interests.

The second discipline of the healthy organization is to create clarity so that everyone in unified around purposes, values, strategies, and goals. Clarity allows the leadership team to hold in common the significant matters of the organization and to align themselves accordingly. Communication is free because each member of the team is on the same page.

Once clarity is created the team works to over-communicate clarity. Clarity is not achieved until information is thoroughly passed along from the leadership team to the rest of the organization. Each member of the team must leave leadership team meetings with the intent to accurately articulate the six aspects of clarity to each employee.

Finally, clarity is reinforced by communicating the values, goals, purposes, and strategies of the organization to new employees. Those who don’t fit the mold are either coached up or moved out. Compensation and rewards are built around the values and goals of the organization.

I mentioned at the front of this post that I like Lencioni. His common sense approach and simple style make his coaching accessible to those of us who have yet to earn that M.B.A. Church leaders can benefit from The Advantage. His emphasis on communication within the framework of an organization is worth the price of the book.

Categories : Books, Leadership

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